April 13, 2022 — PSCU, the nation’s premier payments credit union service organization (CUSO), has announced that True North Federal Credit Union (True North) has selected the CUSO for credit and debit processing support and services.
Headquartered in Juneau, Alaska, True North has been serving its members since 1948, guided by its mission to improve the economic well-being of the members, employees and communities it serves through quality financial solutions. Today, True North makes contributions to civic and nonprofit organizations, as well as recreational and charity events that serve local communities across Anchorage, Juneau and other parts of the state.
With more than $205 million in assets, True North was looking for a partner committed to quality and communication. The credit union was also seeking a provider that would uphold the superior level of service its members have come to expect from their credit union.
“Our team has been watching PSCU closely, and we were impressed with everything the CUSO has accomplished over the past several years, as well as how dynamic it has become,” said Lauren MacVay, president and CEO of True North. “We are pleased to partner with an organization that demonstrates such a consistent commitment to credit unions, as we feel confident PSCU is well-positioned to best lead us into the future.”
PSCU will begin providing credit and debit processing services and support to more than 12,600 True North members in October 2022.
“True North’s dedication to the credit union philosophy of ‘people helping people’ is a value shared by PSCU,” said Scott Wagner, EVP, chief revenue officer at PSCU. “We are pleased to welcome True North to the cooperative and look forward to putting our industry-leading solutions to work to deliver an unparalleled experience for their members.”
PSCU, the nation’s premier payments CUSO, supports the success of 1,900 credit unions representing nearly 7 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.