With Co-op Solutions for Improved Member Experience
October 5, 2022 – Town & Country FCU is expanding its partnership with Co-op Solutions, now engaging Co-op to provide Debit processing as well as Full-Service Credit processing, and newly participating in the nationwide Co-op ATM network.
By joining Co-op ATM, Town & Country members have surcharge-free access to more than 30,000 machines across the United States. Earlier this year, Co-op announced a major expansion of the network in Maine, adding 60 ATMs in Hannaford Supermarkets, bringing the total count in the state to 150 locations. Town & Country’s participation adds another 10 ATMs to the Co-op network in Maine.
“Town & Country values and appreciates the partnership we have enjoyed with Co-op Solutions for credit cards for many years,” said David Libby, President/CEO for the South Portland, Maine-based credit union. “Co-op Solutions shares a similar commitment to innovation and opportunities to integrate new technology to improve and strengthen member service and convenience. We believe that utilizing Co-op for debit processing will build upon that partnership and enable Town & Country to deliver a better debit card experience and solutions for our members long-term. In addition, being part of the Co-op ATM network will vastly expand access and convenience for Town & Country’s members.”
Town & Country (www.tcfcu.com) is the second largest credit union in Maine, with about 40,000 members and total assets of about $515 million. The credit union was founded in 1953 and took its present name in 1986. Town & Country is also a long-standing participant in Co-op Shared Branch, enabling members to enter credit unions throughout the country and conduct business as if they were in their own home branch.
“We view this new and expanded partnership with Co-op as an opportunity to be better prepared and positioned to meet the expectations of our members with access to the latest, cutting-edge credit and debit products and services,” said Libby. “With the pace at which the payment services marketplace is changing, we expect that this new relationship with Co-op will allow us to respond more rapidly and efficiently with products and services that meet and exceed the needs of our members both now and in the future.”
“Consolidating debit and credit processing with Co-op Solutions will help Town & Country deliver better member experiences as well as enhance operational efficiencies,” said Matt Kardell, Chief Revenue Officer for Co-op. “Maine has long been one of the most active areas in the country for shared branching, and our increased ATM footprint now makes accessing Co-op ATM equally convenient for Town & Country members. We are looking forward to many years of helping Town & Country maintain its well-deserved reputation for providing innovative products and services that improve and enhance the member experience.”
For more information on the Co-op ecosystem of financial technology products and services visit www.co-opfs.org/Solutions.
About Co-op Solutions
Co-op Solutions is the market-leading financial technology platform whose mission is to connect credit unions to the technology, strategic partnership and scale they need to best serve their members now and into the future. Co-op partners with credit unions to unlock their potential so they can compete; does the hard work of innovation, creating a one-stop opportunity to help credit unions grow; and offers knowledge and expertise in a world where everything must be integrated. For more information, visit www.coop.org.
Contact:
Bill Prichard, APR
Director, Public Relations
Co-op Solutions
(909) 532-9416
Bill.Prichard@coop.org
