Messaging software provider Text Request today announced it has joined the CU Evolution Solutions Network. The partnership is designed to enable simple and affordable text message integration forsmall credit unions looking to evolve and expand their member service strategies. Text Request will begin offering credit union-specific solutions to CU Evolution’s clients immediately.
According to CU Evolution CEO Howard Bufe, researching and vetting partnerships with technology companies is time-consuming and complex, particularly for credit unions with small staffs and limited resources. “The idea behind ourSolutions Network is that CU Evolution does the upfront heavy lifting of ensuring third-party providers are a good fit for the small credit union movement. We’re looking for credit union partners that are financially stable, certified if necessary, and certainly those that share the industry’s cooperative and people-over-profit values,” said Bufe. “Text Request meets those parameters while also offering some of the most exciting – and accessible – messaging integrations available today.”
Text Request offers a variety of API solutions under the messaging umbrella. These include text, picture and video text messaging, webhooks and other integration options, contact management tools and a reporting module. Features like escalation, which automatically forwards inbound text messages to personal cell phones, enables small staffs to provide the same, or better, member support as much larger providers.
“We’re very excited for this partnership,” said Text Request Director of Marketing Kenneth Burke. “CU Evolution has a deep well of experience helping credit unions grow. We’re excited to combine that industry-leading expertise with our innovative technology to better serve mutual customers and the credit union industry at large.”
Bufe says the CU Evolution Solutions Network is expected to grow exponentially in 2021 as more providers experience the scale small credit unions can provide. He invites any solution provider looking to reach the small credit union market to contact him for information on becoming a part of the Solutions Network. He can be reached at firstname.lastname@example.org.
About CU Evolution
In early 2018, CU Evolution evolved from LiFE Federal Credit Union in Denton, Texas. Just a few months later, Family 1st of Texas Federal Credit Union in Fort Worth, Texas, engaged in the credit union service organization (CUSO) as its second owner. The mission of the CUSO is to facilitate strategy and growth of credit unions through a robust menu of resources to ensure the credit union movement continues to evolve and thrive. To learn more, visit cu-evo.com and follow CU Evolution on LinkedIn, Twitter and Facebook.