Newport Beach, Calif. (Jan. 31, 2007) – The National Association of Credit Union Service Organizations (NACUSO) announced that PSCU Financial Services recently contributed $50,000 to fund NACUSO’s 2007 plans for their National Center for Collaboration and Innovation. The donation, delivered by NACUSO board member Dave Serlo, president of PSCU Financial Services, St. Petersburg, Fl, represents PSCU’s efforts to provide a portion of the start up “seed capital” exclusively for NACUSO’s National Center. “Our motivation at PSCU is truly to get the NACUSO National Center off the ground, and this contribution demonstrates the value we see in the concept and trust we have in the board,” said Serlo. “We see this as a solution to help reverse negative trends in the industry.”
“Dave Serlo, through the auspices of PSCU Financial Services, has enabled NACUSO to establish and geometrically grow relationships with other innovative organizations both inside and outside our industry,” said Tom Davis, NACUSO chairman of the board and president/CEO of Davis & Company, Highlands Ranch, CO. “This facilitates the National Center’s efforts to establish arrangements with a number of respected colleges and universities to develop innovative learning modules that will be offered at NACUSO conferences. I can speak for all NACUSO members in expressing our appreciation to Dave Serlo, for his professional support in helping to turn NACUSO’s vision for the future into a reality, and for enabling us to develop the substantive content and processes that will drive the National Center. I can ensure Dave and PSCU that their mustard seed will develop into a mighty oak.”
The $50,000 fund will support many of the initial NACUSO National Center for Collaboration and Innovation projects in 2007, including regional meetings focusing on key industry issues and the National Center’s four supporting pillars: critical thinking, collaboration/cooperation, innovation, and implementation. In addition, PSCU Financial Services’ contribution will help NACUSO develop the CUMatch.com Web site as a clearinghouse for information and knowledge about all CUSOs – a
database of who is doing what in the industry. It will serve as a resource to credit unions and CUSOs searching for the right partner, products and services. “PSCU funding also allows NACUSO to create educational value for credit unions, through the development and distribution of case studies that will detail how CUSOs are helping credit unions successfully address specific operational challenges,” said Davis.
“Tom Davis has been very articulate in discussing the industry issues and NACUSO’s vision. We really believe what’s needed is that sense of urgency to begin turning the industry around. I get frustrated when I read about all of the credit unions that are no longer with us. So many things we do industry-wide are fragmented, so I really see the NACUSO National Center for Collaboration and Innovation being a hope for us, whereby some of the fragmentation can be replaced with more unity, or a common goal. It’s another way we can all work proactively. We’ve identified a few key players we believe will build the models to solve industry problems – NACUSO, Filene and Callahan’s – and we are pledging PSCU’s support to making a difference,” Serlo explained. “If there is a way to get more CUSOs and credit unions marching in the same direction very, very soon, then we can turn the industry’s life-cycle inflection point in a positive direction, and we won’t drift into an answer. We’ll get to the answer we choose.”
“We are elated by PSCU’s contribution to get the National Center off the ground and running. It confirms the validity of NACUSO’s new vision to deliver valuable collaborative mechanisms to the industry and NACUSO members, and we look forward to unveiling the National Center for Collaboration and Innovation to credit unions at our 2007 Annual Conference, April 30 through May 3, at the Wynn Las Vegas. We expect more than 400 industry thought leaders at the conference, and believe this is the perfect audience to introduce the National Center,” Davis added. “We are thankful and indebted to Dave Serlo and PSCU for their faith in the National Center’s mission and vision. We believe his leadership will encourage others to step forward and join together in innovative cooperative efforts.”
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About PSCU Financial Services
As a non-profit cooperative, PSCU Financial Services is owned by more than 500 member credit unions representing over 10 million cardholder accounts and more than 400,000 online bill payment subscribers. Its Contact Center services more than 10 million inquiries a year.
PSCU Financial Services maintains its headquarters and Eastern operations center in
St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona. PSCU Financial Services is the nation’s largest Credit Union Service Organization CUSO).
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaids, bill payment, lending and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company’s Web site at www.pscufs.com.
About NACUSO
Formed in 1985, NACUSO is an association of credit unions and CUSOs dedicated to strengthening credit unions through the power of collaboration. NACUSO is an advocate and catalyst to educate, innovate and implement collaborative solutions that reduce operating costs, increase operating efficiencies, implement non-traditional financial services and increase non-interest income. For more information, visit nacuso.org.
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“Congratulations to our NACUSO members chosen as new i3 group members
by the Filene Institute for Credit Union Innovation.”