CUSO

NACUSO Recognizes Excellence in Collaboration at 2018 Network Conference

The National Association of Credit Union Services Organizations (NACUSO), the only trade association focused on growing and protecting the CUSO movement recognized four outstanding CUSOs and one innovative and collaborative credit union at the 2018 NACUSO Network Conference at the Disneyland Hotel.

NACUSO understands the importance that collaboration and innovation play in building a strong and vibrant credit union industry. The CUSO of the Year award has been in place since 1998 and has recognized such legendary CUSOs as the CO-OP Shared Branch network, CU Direct, CU*Answers, CUSO Financial Services and PSCU. Last year’s recipient was CU*NorthWest. This year’s winner is The Servion Group. The Servion Group was founded in 1987 as CU Mortgage Services, Inc., by three Minnesota credit unions – Twin City Co-ops Federal Credit Union (SPIRE Credit Union), City-County Federal Credit Union (purchased by WINGS Financial Credit Union), and NWA FCU (WINGS Financial Credit Union) – looking to offer competitive mortgage solutions to their members.… Read more

Things You Can Still Get for a Dollar

A dollar went a whole lot further back in the day. In fact, more than 100 years ago four cents bought what a dollar buys today. Back then a loaf of bread was a nickel and steak was $0.25 a pound.

But don’t give up on George, real value still exists for a dollar.

Here are a few things that cost a buck:

  • Your favorite song on iTunes is still $.99 but you may have to splurge $1.29 for the latest releases.
  • A Krispy Kreme glazed donut is only $.67 when purchased in a dozen. Who doesn’t enjoy a fresh Krispy Kreme?
  • The Dollar Menu at McDonalds, Burger King, or Taco Bell.
  • Beer – specifically PBR (Pabst Blue Ribbon). You can still find this hipster delight for under a buck per can.
  • Dollar Shave Club – Your first month is free plus each blade after that costs just a dollar. And their ads are amazing. 
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NACUSO Spotlight on Phil Magnuson, CEO of HomeCU

When we get a new NACUSO member we always do a little research on them to see how we might be able to help promote them, connect them or welcome them in some unique way. When I looked at the HomeCU website I got a little misty-eyed after I clicked on the HomeCU Team page. The heading said “Meet the people who matter in our company.” And rather than having the hierarchy of the org. chart, all employees were listed in alphabetical order, including the CEO. We reached out to Phil to see if he would share his story. Enjoy, and welcome to the NACUSO family HomeCU Team!

What’s your current position and can you give me a brief overview of what it is you do in your work?

My name is Phil Magnuson.  I am the CEO of HomeCU.  I get to do everything!  Some days it is Sales, some days SW Development, some days Support, some days taking out the trash.… Read more

New Brand Trellance to Launch at GAC 2018

CUSO FORMED TO HELP CUs THRIVE OFFERS NEW SERVICES

Trellance, the newly-reemerged CUSO, plans to showcase its brand, product and service offerings at CUNA’s GAC 2018. True to its commitment to providing innovative yet simple solutions to help credit unions adapt and thrive, Trellance plans to offer data-driven consultative, operational and educational services to Credit Unions.

This is the inaugural conference for Trellance’s brand and its redesigned solution set that is designed to assist credit unions in addressing their everyday pain points with programs that cultivate growth. “Our OptimizeTM family of managed services is designed to help CUs strengthen their card programs. We will leverage a powerful combination of data analytics, marketing tools and third-party relationships to create results for CUs,” says Bill Lehman, SVP of managed services at Trellance.

“In our current portfolio, Trellance offers OptimizeTM Card Portfolio Growth Solutions, which helps CUs to increase penetration, activation and usage of their card programs; a Credit Line Increase Program (CLIP), a turnkey program designed to maximize card portfolio growth; and Card Portfolio Consulting, which provides analysis, benchmarking and best practices to drive growth,” continued Lehman.Read more

NACUSO Spotlight on Brad Crandall, CEO of The Servion Group

Last month a CU Times article featured the rebrand of CU Mortgage Services to The Servion Group. Their story is the kind we cherish and love to celebrate. Beginning with 3 credit unions working together to help their members. That’s cooperation among cooperatives at its best. Here’s the rest of the story. Enjoy!

PART ONE: Life Story and Experiences

What’s your current position and can you give me a brief overview of what it is you do in your work?

I’m the President and CEO of The Servion Group. Honestly, though, I always tell my employees that I’d drop all titles if I could. I’m a basketball coach outside of the office; I look at myself as a coach when I am at the office.

We focus on relationships rather than on transactions at Servion. In line with that, we’ve developed a language that supports our culture. We talk about “hitting the bullseye,” which is our way of visualizing of the different ways we want to add value for our partners.… Read more