credit unions

How a $10 Million, 5-Person Credit Union Created One of the Best FI Websites in the World

Over two years ago we wrote about this amazing credit union in Roswell, New Mexico.  And about a year later we interviewed their CEO in a Spotlight article. Both of these stories focusing on how small credit unions are vital and remain viable through collaboration. 

We were so excited to receive a story from the CU Service Network, that highlighted one of their members – this very tiny, very bold small credit union, The Florist FCU.  Enjoy!

Every year, the folks over at The Financial Brand publish a list of the top FI websites around the world. We at CU Service Network look forward to their listing all year because they showcase such beautiful and original websites, shattering the concept that banking is boring and dull. We also enjoy keeping up-to-date on industry trends and branding because it helps us serve as consultants for our clients.

Back in August, I was browsing their recent article 20 Visually Stunning Website Designs From Banks & Credit Unions and did a double take. My eyes weren’t playing tricks on me: $10M, 5-employee The Florist FCU was listed.

I wasn’t the only one that was shocked. Cisco Malpartida Smith, CEO of The Florist FCU, was as well. After spotting the listing, I immediately emailed the CEO to share with him the great publicity. “I had no idea,” he responded, bluntly.

“My first reaction was, ‘We couldn’t possibly be on a list like this. How does it even logically make sense?’ he said, laughing. “It’s very humbling.”

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CU*Answers hosts CEOs at strategic collaboration event

CU*Answers, a 100% credit union-owned CUSO, held their 13th annual 2017 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 70 credit unions and CUSOs from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs.

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PSCU Welcomes Four Returning Member-Owners Back to Cooperative

Several credit unions from across the country have returned to PSCU as Member-Owners, the CUSO announced today. Mission Federal Credit Union (San Diego, Calif.), Credit Union ONE (Ferndale, Mich.), SRP Federal Credit Union (North Augusta, S.C.) and Chicago Patrolmen’s Federal Credit Union (Chicago, Ill.) have all signed agreements with PSCU for a variety of services, including credit and debit processing and ATM services.

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Balancing Gender in the Credit Union Workplace

By Lynn Heckler, EVP, Chief Talent Officer for PSCU

Women’s Equality Day is celebrated on Aug. 26 each year. It commemorates the 1920 adoption of the Nineteenth Amendment granting women the right to vote and has been celebrated in the U.S. since 1973. While much progress has been made in the area of gender equality since that time, digging a bit beneath the surface unearths some telling trends.

The bad news

Here are some global stats, based on research conducted by Filene, to consider as it relates to gender parity:

  • Women generate 65 percent of consumer discretionary spending, but their presence in the economy and representation in leadership roles remains unbalanced
  • Women are 20 percent less likely than men to have a formal bank account and often lack access to savings, credit and other financial services
  • The World Economic Forum predicts the gender gap will not close entirely until 2186

When it comes to the credit union industry, some progress has been made, but not enough. Women are still very under represented in senior leadership positions within the industry, and the disparity becomes especially apparent when you look at credit union asset size. In the U.S., women make up 70 percent of credit union employees, yet only 53 percent of all federally insured credit unions have female CEOs and 20 percent have female board presidents.

The good news

Credit unions were founded on the cooperative principle, and nondiscrimination is a tenant of that principle, making credit unions inherently more likely to be receptive to ideas surrounding gender parity.

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Hurricane Harvey: A Week of Hell in Houston and How You Can Help by Jack Antonini, NACUSO CEO

It is such a strange feeling, as you prepare for a Hurricane, hoping it will not be as strong as predicted, praying for everyone in the path of the Hurricane, getting supplies to help you survive if you lose power or sustain damage … and all the while worrying about friends and family in the forecast path.  It’s a little bit excitement, since it is so unusual, combined with anxiety about the impending disaster, while trying to calm and convince those you love that everything will be okay.

Read more on Hurricane Harvey: A Week of Hell in Houston and How You Can Help by Jack Antonini, NACUSO CEO…