credit union

CO-OP’s “Springboard” Business Intelligence Application Enhanced for its Tenth Birthday

New Features Lead to Greater Security and Faster, More Complete Insights

Springboard, CO-OP Financial Services’ proprietary credit card servicing application enabling credit union staff access to member card data in real time, is realizing new potential in its latest edition, rolling out to credit unions this month.

“Our approach to technology is always iterative and user-focused,” said Shazia Manus, Chief Product and Strategy Officer for CO-OP. “Springboard is an excellent illustration of this approach given the product team’s continuous improvement of the platform. Importantly, innovation isn’t deployed simply for innovation’s sake. Every new feature is built into Springboard to solve a specific member problem or improve a specific member experience.”

According to Manus, Springboard is the only application of its kind available to credit unions. Distinct features designed specifically for both frontline and operations staff differentiate it from similar products on the market. “The functionality is truly expansive, and growing with each new iteration,” she said.Read more

Better, Faster, Cheaper. How One CU Got All Three With a Core Conversion

NACUSO is on a mission to tell stories of collaboration, innovation and cooperation that not only strengthen the credit union movement but also are in the best interests of our members. We believe that we’re better together. We also know that the CUSO model has mitigated the need for many credit unions to merge by obtaining economies of scale and driving efficiencies. CUProdigy is a great example of helping credit unions with a quality cloud based core that is affordable. We heard about the tremendous cost savings and reached out to a recent convert, Roy MacKinnon, CEO of Edwards FCU.

Roy, first, tell me a little about your credit union.

Edwards FCU was founded in 1962 on Edwards AFB in California and was originally chartered to serve personnel on the base. Edwards FCU received a community charter shortly after 2000 as many military base credit unions did.  Today, we serve all of the Antelope Valley, which is nicknamed Aerospace Valley because, in addition to the Air Force base, other major manufacturers are here like Lockheed, Northup Grumman and The Spaceship Company.… Read more

CU*NorthWest to exhibit at the 2017 MAXX Conference

LIBERTY LAKE, WA – October 13, 2017

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending the Washington, Oregon and Idaho Credit Union Leagues’ 2017 MAXX Conference in Spokane, Washington, as an exhibitor.

This is the first time all three states have combined their annual meeting. Elizabeth Evans, business development, will be in booth #30 representing CU*NorthWest. The tradeshow, which will be attended by more than 400 credit union professionals, will provide an opportunity for twelve-year-old CU*NorthWest to talk about the CUSO and the cooperative network behind the CU*BASE® software platform. Roughly a third of CU*NorthWest’s existing clients come from Washington/Oregon, and of which many will also be attending the two-day event.

Greg Smith, CEO of CU*NorthWest stated: “It’s fantastic to have three states coming together in one location. It’s a tremendous opportunity for everyone to be able to learn, network and collaborate. The financial industry has many new and evolving challenges and it’s important for credit unions to know what resources are available to help them navigate their way.”Read more

Western Healthcare Employees FCU signs with CU*NorthWest

LIBERTY LAKE, WA – October 13, 2017

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that Western Healthcare Federal Credit Union in Concord, California, has signed a core data processing contract with CU*NorthWest, and is scheduled for conversion in April 2018. $41.5M Western Healthcare FCU was chartered in 1953 and currently represents approximately 3,500 members. CU*NorthWest is extremely pleased to be adding an additional California client.

Diana Michaels, CEO of WHFCU, said: “We needed a system that allowed integration with online banking, mobile banking, remote deposit capture, debit card processing and more. This solution also needed to provide new membership and loan application/signing/funding capabilities. CU*NorthWest was able to provide it all. The CU*NorthWest team has been fabulous to work with and we’re excited to start on this partnership journey.”

About CU*NorthWest, Inc.

CU*NorthWest was founded in 2005 as a part of the cuasterisk.com network of credit unions and CUSOs. It is a 100% credit union-owned cooperative CUSO located in Liberty Lake, Washington.Read more

Defining Credit Unions in the Upcoming Income Tax Debate, by Guy Messick

It looks like Congress will put the Tax Code in play and while it is unlikely the credit union income tax exemption is at risk, credit unions cannot take this for granted.   We must be careful not to let banks define credit unions when they lobby Congress. 

Credit unions are voluntary associations of people who organize a cooperative association called a credit union to pool their money to make loans to each other and the interest from the loans pays the depositors a modest return.  The credit unions, as non-profit cooperative associations, are governed by directors elected by the members and the directors hire professionals to manage the credit unions in the deposit taking and loan making functions.  There are no shareholders seeking a profit or management holding equity.  In a credit union there is no us or them, it is only us, people helping people.   Credit union members pay income taxes on the interest paid to them by the credit union. … Read more