November 1, 2022 – PSCU, the nation’s premier payments credit union service organization (CUSO), has announced Dave Stafford has been named executive vice president, chief transformation officer. Stephen Summers has been appointed chief information officer, taking over the role from Stafford.
In this new role, Stafford will oversee the CUSO’s recently established Transformation Office, which will serve as the operations hub for the company’s transformation initiatives. To help drive change at an accelerated pace, the newly designed office will enable PSCU to focus on investing in the next horizon of growth to further support its Owner credit unions, while also establishing the appropriate infrastructure to drive these initiatives.
“Over the past 45 years, PSCU has evolved from a payments processing reseller to an integrated financial technology solutions provider, enabling our credit unions to deliver secure, personalized, connected experiences to meet the evolving needs of their members. Our new Transformation Office will be instrumental in helping PSCU focus on and execute against forward-looking priorities for years to come,” said Chuck Fagan, president and CEO of PSCU. “As the newest member of PSCU’s executive team, we are confident Dave will challenge us and ensure collaboration across the organization, driving operational enhancements that will build on our success and push PSCU to the next level as we look to the future.”
Stafford has more than 30 years of experience in the financial services industry. Since joining PSCU in April 2012, he has held positions responsible for leading Information Technology, Product Development, Product Management, Analytics, Strategic Partnerships and Innovation. For the last seven years, he served as senior vice president, chief information officer, directing the planning, implementation and operation of PSCU’s enterprise IT systems.
With Stafford in his new role, PSCU has appointed Summers to senior vice president, chief information officer. Summers brings over 25 years of experience in information technology (IT) from his service in the United States Air Force and the insurance industry, in which he held various IT leadership roles. He joined PSCU in 2020 and served most recently as managing vice president, IT Enterprise Shared Services, where he led a team focused on fostering technology-centric collaboration and consultation across the company. Summers and his team directly influenced the future of PSCU’s technology landscape regarding cloud, data, delivery automation and the continuing growth of enterprise platforms.
“Both Dave and Stephen have been instrumental members of the team throughout their tenures with PSCU, so it is with great pleasure that we announce both of their promotions,” said Tom Gandre, executive vice president, chief operating officer of PSCU. “We thank Dave for his continued service and dedication in the chief transformation officer role and look forward to seeing all Stephen will achieve in his new position, as both work to continue delivering enhanced value to our credit unions and growth opportunities for our organization.”
PSCU, the nation’s premier payments CUSO, supports the success of 1,900 credit unions representing nearly 7 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365-member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.