St. Petersburg, Fla. — (Aug. 22, 2023) — PSCU, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider, today announced that Neches Federal Credit Union (Neches FCU) has selected the CUSO for comprehensive credit card processing services and support.
Neches FCU has a deep history rooted in serving members of Southeast Texas since its founding in 1952. Holding more than $894 million in assets, the credit union is committed to strengthening the financial lives of its members and bettering its community.
After a rigorous evaluation and extensive research process, Neches FCU identified PSCU as the ideal partner to enhance its credit card program and ensure the best interest of its valued members. Neches FCU prioritized several key factors, including cost effectiveness, member satisfaction, integration capabilities, security and fraud prevention measures. The credit union also valued flexibility and customization options with a track record of excellence.
“We are ecstatic to join hands with PSCU and we are confident that – together – we can bring our credit card program to new heights and deliver the level of service our members truly deserve,” said Neches Federal Credit Union Chief Consumer Lending Officer Kristin Butler. “This partnership marks an exciting milestone, reinforcing Neches FCU’s commitment to empowering our valued members by optimizing cost efficiencies, elevating member satisfaction, and pioneering innovative and secure payment solutions to meet their ever-evolving needs. With unwavering dedication to constant growth, we remain steadfast in our mission to cater to the diverse needs of our cherished members.”
PSCU will begin providing credit processing services and support to more than 77,000 Neches FCU members in October 2024.
“It is clear Neches FCU has the ‘people helping people’ credit union philosophy at the forefront of all its decisions, and we are honored that they saw the same commitment and alignment from PSCU,” said PSCU Chief Revenue Officer and EVP Scott Wagner. “The entire PSCU team could not be more pleased by the opportunity to support the Neches FCU team in their unwavering dedication to providing their members with best-in-class service and cutting-edge tools and technologies.”
PSCU, the nation’s premier payments CUSO and an integrated financial technology solutions provider, supports the success of more than 2,400 financial institutions and processes nearly 7.7 billion transactions annually. Committed to service excellence and focused on continuous innovation, PSCU’s payment processing, fraud and risk management, data and analytics, digital banking, strategic consulting and real-time payments platforms, along with 24/7/365-member support via its contact centers, help deliver personalized, connected experiences. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 45 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.
About Neches Federal Credit Union
Neches Federal Credit Union is a community credit union serving Jefferson, Hardin, Orange, Chambers, Jasper, Liberty, Newton, and Tyler County. For information about membership eligibility call 409-722-1174 for Mid County, 409-860-0800 for Beaumont, visit us online at www.nechesfcu.org, or come by one of our locations in Port Neches, Beaumont, Nederland, Bridge City, and Lumberton.