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Mission Federal Credit Union Partners with Rate Reset

Reset Mortgage Mitigates High Mortgage Pre-Payment Speeds and Saves Millions in Back Office Resources

7/9/21 – Rate Reset, the CUSO that provides KNOCK KNOCK, an award-winning platform offering seamless digital solutions for banks and credit unions, today announced that Mission Federal Credit Union will license Rate Reset’s digital solutions. Mission Fed Credit Union, headquartered in San Diego, California, serves nearly 270,000 members and has in excess of $4.5 billion in assets.

The KNOCK KNOCK platform assists credit unions with loan retention, loan generation, loan recapture, and digital pre-approvals. Each Rate Reset product through KNOCK KNOCK is designed to help credit unions achieve a seamless digital transformation by providing members and nonmembers alike an enhanced and intuitive digital experience.

“Mortgage pre-payment speeds have increased substantially due to the low-rate market. Reset Mortgage allows us to efficiently retain our mortgages without using any back-office resources. The frictionless user experience for Reset Mortgage also aligns with our member centric focus,” said Debra Schwartz, CEO of Mission Fed Credit Union. “We are thrilled to partner with Rate Reset to bring our community this innovative service.”

“In today’s competitive lending landscape, credit unions like Mission Fed Credit Union recognize the need for sleek digital products that bring simplicity and ease of use to members’ financial decision-making,” said Keith Kelly, CEO of Rate Reset. “We are thrilled to partner with Mission Fed to bring their current and prospective members innovative and frictionless lending solutions through the KNOCK KNOCK platform.”

About Mission Fed Credit Union:  Mission Federal Credit Union (Mission Fed) is the largest member-owned, not-for-profit, full-service financial institution exclusively serving San Diego County. Mission Fed enhances the lives of its members through financial education and services, providing stability and strength to help San Diegans with financial wellness and success. Banking at Mission Fed means doing good for San Diego. Mission Fed gives money back to our local communities, has helped hundreds of nonprofits and important causes, and builds deep relationships with community partners. Mission Fed has served the financial needs of San Diegans for 60 years through checking, savings, loans, credit cards and insurance offerings. Mission Fed has in excess of $4.5 billion in assets, nearly 270,000 members, 32 convenient local branches, 30,000 fee-free CO-OP ATMs nationwide and free mobile and online banking services. Mission Fed was recognized as a 2020 Top Workplace by The San Diego Union-Tribune and named a Top Workplaces USA winner in 2021. Federally insured by NCUA and Equal Housing Lender. To learn more, visit

About Rate Reset: Rate Reset is a CUSO that offers award winning digital products that allow the member to easily take control of the lending process, simplifying historically time-consuming administrative tasks for both front line and support staff. Rate Reset’s KNOCK KNOCK platform provides a means for consumers to Reset existing loans and initiate new loans at the click of a button. For more information on Rate Reset, visit