Gold Partners

NACUSO recognizes and appreciates the support of the following Gold Partners.


Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to millions of people in the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress.  Aflac Incorporated has been recognized by Ethisphere as one of the World’s Most Ethical Companies for 14 consecutive years, and in 2021, Fortune included Aflac Incorporated on its list of World’s Most Admired Companies for the 20th time. While the company’s core business model is payroll deducted benefits sold at the worksite, Aflac recently launched the Consumer Markets channel allowing Aflac products to continue to meet customers where, when, and how they prefer with products and services they need, and want, through a market leading platform and portal ecosystem. These new products are offered to consumers through various types of entities and organizations including credit unions and CUSOs. They can be purchased by consumers via a new online, self-service platform or by an organization’s licensed call center reps, and premium payments are made directly to Aflac by credit card or ACH draft.  All of the products offered by Aflac Consumer Markets are individually owned by the policyholder and guaranteed renewable for life. For more info contact


Alacriti is a fintech company specializing in payments. Businesses of every size can accept payments and initiate payouts through our secure, cloud-based platform. Our technology supports electronic bill presentment and payments (EBPP) and digital disbursements, enabling our clients to get paid faster, reduce costs, and deliver innovative payment experiences to their customers.  We offer payment solutions and provide software, services, and technology outsourcing for our clients. Our technology serves the needs of diverse organizations including financial institutions, healthcare providers, insurance companies, and utilities.

BackNine Insurance and Financial Services

BackNine is a Fintech company that is rapidly growing in the CUSO and Credit Union market serving millions of members in all 50 states. Our technology is simple to install and integrates with virtually all current core and management systems at NO HARD DOLLAR COST to financial institution. Existing CUSOs as well as Credit Union Wealth Management teams use our tech to drive more sales and improve member experience for the purchase of: Life Insurance, Long Term Care, Annuities and Disability. Our value proposition:

  • Significant Non-Interest Income Opportunity
  • No Cost
  • 81 Highly Rated Carriers
  • Integrates with Core Systems
  • Solve Significant Member Needs
  • Member Centric Marketing
  • Attract & Retain Members
  • Consumer and Advisor Facing Quote and Apply Tools
  • World Class Reporting and Transaction Transparency
  • White Labeled
  • Expand Reach into F.O.M.
  • Compete with Other Organizations
  • Easy Turn-Key Implementation

Cetera Financial Institutions

Cetera Financial Institutions (CFI) is a broker dealer that has empowered credit unions to deepen their member connections and expand their services in meeting their members’ full lifecycle financial needs. CFI provides financial professionals with insight, technology, products and services from a trusted self-clearing broker dealer with a unique focus on credit unions. Founded in 1984, Cetera Financial Institutions serves the members and clients of over 500 financial institutions with assets ranging from $15 million to $128 billion nationwide. Headquartered in St. Cloud, MN, we deliver innovative investment and insurance solutions, comprehensive support and a flexible program structure. For more information go to

Copper Financial Network, LLC

Copper Financial is a CommunityAmerica Credit Union owned CUSO operating as a FINRA registered Broker-Dealer, SEC registered investment adviser and state registered insurance agency. Copper Financial operates as the wealth management firm supporting not only CommunityAmerica Credit Union members, but also partnering with other credit unions to provide wealth management services across the country to other credit union members. Copper Financial can serve in this capacity based on the firm’s management experience in the industry, as well as their best-of-breed technology offering supporting credit union financial advisors and the members they serve.


Founded in 2015, Coviance (formerly LenderClose) is a fintech company on a mission to perfect the lending experience for community lenders and borrowers through automation and intelligence. A cloud-based platform, Home Equity Express™ (HEx), automates the home equity lending process through configurable workflows with data-driven decisioning intelligence elevating the lending experience for borrowers and lenders. For Credit Unions and Community Banks, Coviance is an out-of-the-box solution that is easy to implement and deploy and allows them to focus on what matters most – “the borrower’s experience”. Coviance was selected as the National Association of Credit Union Service Organizations’ 2022 CUSO of the Year and earned a spot on the Inc. 5000 List of Fastest Growing Private Companies in the U.S. in 2022. For more information visit

Credit Union Student Choice

Founded in 2008 by several of the nations leading credit unions and CUSOs, Student Choice has accomplished what no single credit union could. With cooperation and a keen focus on the future, the CUSOs innovative private student lending program has allowed hundreds of credit unions to deliver millions of dollars in value to those seeking higher education. These organizations are investors in a new model that is positioning credit unions as leaders in 21st century education finance.

Credit Unions First

Credit Unions First, a Credit Union Service Organization, is created by individuals that have a combined 90 years’ experience in Collateral Protection plans.

Knowing that Insurance Companies and TPA’s have profited from Credit Union’s CPI plans since inception of the product they pulled together to turn this around so that the Credit Unions can keep more dollars on their books and benefit from some of the underwriting profits that the Insurance Companies enjoy. Provided transparency through a 24/7/365 performance dashboard so that there are no surprises.  Manage your claims and post new reserves.

Our Cloud-Based Platform accomplishes the following:

  • Manage your new reserves
  • Manage your claims
  • Manage your plan to your pre-determined loss ratio
  • Provides transparency through our 24/7/365 performance dashboard


Set in the picturesque town of Middlebury Vermont, eDOC Innovations is a nationwide leader in mobile enterprise digital transaction management (mDTM®) software. For more than 25 years, eDOC Innovations has been designing easy to use solutions for credit unions that reduce overhead, increase operational efficiency, automate and manage workflow to eliminate paper processes and provide mobile conveniences for their members. eDOC Innovations’ leading solutions, DocLogic® Suite, CheckLogic® Suite, and eDOCSignature®, seamlessly integrate with existing applications to remove friction in digital transactions and can be deployed on premise or in software as a service (SaaS) model. eDOC products include solutions for remote mobile and in-branch closings, mobile eSigning, digital asset lifecycle management, intelligent and interactive form automation, remote deposit capture, electronic statements and more.

eDOC Innovations dynamic and diverse staff are constantly learning, improving, and positioning the company to be a key player in the industry. As a credit union service organization (CUSO) that embraces the cooperative principles, eDOC Innovations empowers its staff to do business in the best interest of its owners, partners and peers. To learn about our technology visit:  or give us a call at: 800.425.7766 Option 3.

Gateway Services Group

Gateway Services Group, LLC (“GSG”) is a credit union owned CUSO specializing in providing support to credit unions’ for their investment and insurance programs. GSG has been supporting credit unions for over six years and has grown to a staff of over 30 located in offices in Denver, San Diego, San Francisco, Seattle, Indianapolis and Washington, D.C. GSG currently works with over 100 credit unions in its insurance and investment divisions. Our staff are all experienced and licensed in investments and insurance but more importantly are knowledgeable of the credit union industry and the unique member relationship. We pride ourselves on becoming our credit unions’ trusted advisor in investment and insurance matters. If you have questions about how Gateway Services Group can assist your organization in improving its investment or insurance program, please do not hesitate to contact us.

Midwest Loan Services

Midwest Loan Services provides private-label mortgage subservicing to credit unions and CUSOs throughout the United States. Our unique approach and industry-leading technologies help our client partners retain members; reduce costs and ensure regulatory and operational compliance throughout the entire life of the loan. Midwest has the flexibility to adopt its client/partners business model and philosophy whether you have 1 loan or 15,000 loans or more.
Midwest’s credit union and CUSO partners benefit from its highly competitive pricing on all services offered. Further, by offering extensive private-label options and friendly, responsive service, Midwest helps credit unions and CUSOs extend their brand consistently and cost-effectively.
Midwest Loan Services provides a team of seasoned subservicing professionals, including Senior Management, who have an average of 20 plus years of experience in the mortgage servicing industry. Midwest Loan Services is highly regarded as a company that excels in relationship building with its credit union and CUSO partners.


NYMBUS®, a leading provider of banking technology solutions, founded Nymbus CUSO in March 2021 to help credit unions break through barriers to growth. For those wanting to innovate, Nymbus CUSO connects credit unions with trusted fintech offerings that enable opportunities for new revenue streams while deepening connections and value to members. For more information on Nymbus CUSO and how to get involved, please visit their website.

Open Technology Solutions, LLC

A successful collaboration requires the right mix of business partners, technologies, and experience. In 2003, Bellco Credit Union and Bethpage™ Federal Credit Union took advantage of the opportunities to create a successful alliance. The two credit unions formed Open Technology Solutions, LLC (OTS), a Credit Union Service Organization (CUSO), focused on providing collaborative, technology-related services to a few large credit unions on the Fiserv platform. Bellco and Bethpage were joined by State Employee’s Credit Union (SECU™) of Maryland in 2007, and S3 Shared Service Solutions, LLC in 2011. Together, they have achieved the kind of scale none could have achieved on their own – more than 911,000 members and over $15 billion in assets – ranking them together as the one of the largest credit unions in the country. Currently, OTS proudly serves these members and our partner’s 2,000 employees in our consortium.

The Servion Group

Based in St. Paul, Minn., The Servion Group is an award-winning credit union service organization (CUSO) founded in 1987 by three Minnesota credit unions wanting to offer competitive mortgage products. Today, we are co-owned by 54 credit unions and support more than 500 community banks and credit unions across the country via solutions including mortgage, title, realty, financial advisory, and business lending, delivered through a staff of nearly 300 employees.

TruHome Solutions

At TruHome we know credit union members rely on their credit union for all the big and small moments of their lives. With one big exception for most of them, their home mortgages. Our 250+ person team in Lenexa, KS has provided private-label mortgage services to credit unions since 2004. By partnering with us, you’ll break through the barriers of cost, regulation, and technology, resulting in increased loyalty and service of your members in one of the most important times of their lives. And we only work with credit unions. That’s our business, and that enables us to better understand your needs. And our team is owned, built, led, and operated by industry experts. At TruHome, you’re not a cog in the machine. You’re a key voice who serves our credit union partners. If you belong on a team like that, we should talk. And to America’s credit unions, let TruHome help you deliver the mortgage experience your members deserve. And bring them home, where they belong.