CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently revamped its bill pay and P2P configuration infrastructure to allow credit unions to support any combination of multiple bill pay and/or P2P vendors for their members. Credit unions thinking of switching to a new vendor or planning a merger on the CU*BASE® core data processing system can now move to a bill pay solution for new enrollees, while at the same time giving existing bill pay members more time to migrate.
“This will have benefits for our credit unions who are just converting to CU*BASE as well,” said Scott Collins, executive vice president of national sales. “Juggling overlapping vendor contracts during a conversion or merger can be stressful. Rather than buying out of a contract, credit unions will now have the option to enable multiple bill pay vendor options, thus allowing members to more smoothly transition, while also letting that contract run its course.”
The new infrastructure also follows up changes made in the CUSO’s 19.05 release that allowed credit unions to begin offering Payveris P2P even if they were using a different provider for bill pay services. With the enhancements in this latest release, credit unions who are using different vendors for bill pay and P2P transfers can now charge different member fees for each service.
About CU*Answers, Inc.
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $21.5 billion in credit union assets. For more information, visit www.cuanswers.com.
