Upcoming NACUSO Events & Webinars

Registration will open this Fall for the 2023 NACUSO Network Conference at the Wynn Las Vegas! Enjoy exceptional networking opportunities with industry experts and up-and-comers.

Upcoming Webinars from our Gold & Platinum Partners

Click Here to Register – RTP 2.0: Adding Value With Payment Origination & Innovation
Date: August 9, 2022 at 2:00 p.m. EDT

As financial institutions continue to connect to the RTP® network, The Clearing House continues to make strides toward modernization and innovation. In the first half of 2022 alone, they launched a pilot for immediate cross-border payments, added a new tokenization capability, and raised the RTP limit to $1m. In this upcoming Credit Union Times hosted webinar on August 9 at 2:00 p.m. ET, Keith Gray, Vice President of Strategic Partnerships at The Clearing House, and Mark Majeske, SVP of Faster Payments at Alacriti will discuss what’s to come with the RTP network, including:

  • What new features and functionality will be available on the TCH RTP network
  • Insight into the cross-border real-time payments pilot
  • How to integrate real-time payments into your current interface
  • Moving to Send and productization—fraud prevention, Document Exchange, funding agents, Request for Payment, tokenization, etc.

Past Webinars

Click Here for information from July 27th Webinar – FedNow Service 2023: Your Questions Answered
The FedNowSM Service is a new instant payment service that the Federal Reserve Banks are developing to enable financial institutions of every size and in every community across the U.S., to provide safe and efficient instant payment services in real-time, 24/7/365.  Many credit unions have opted to wait on the FedNow Service before embracing real-time payments. With the upcoming launch in 2023, there are certainly a lot of questions surrounding the FedNow Service. In this CUInsight hosted webinar on July 27, 2022, from 2:00-3:00 p.m. ET, credit unions will have the opportunity to hear directly from FedNow and ask any questions they may have. Joni Hopkins, Vice President, Product and Relationship Management Group at Federal Reserve Financial Services, and Mark Majeske, SVP Faster Payments at Alacriti, will discuss:

  • An overall update from the Federal Reserve
  • Features and functionality of the FedNow Service
  • Details on anticipated FedNow Service pricing
  • Results of the pilot program
  • The lifecycle of a payment over the FedNow Service from start to finish
  • How to prepare your credit union for faster payments
  • How to connect based on payment solutions your credit union plans to offer

Click Here  for recording from April 7th webinar: The Growth of RTP and the Potential of Request for Payment
Since its launch over four years ago, The Clearing House’s RTP® network has been changing the landscape of faster payments here in the U.S. More banks and credit unions join the network on a weekly basis, with new applications and use cases launching and driving increasing transaction volume. The Request for Payment (RfP) capability is enabling a range of new use cases and opportunities for financial institutions to provide expanding services to their customers. In this upcoming American Banker hosted webinar on April 7, 2022, at 2:00 p.m. ET, Keith Gray, VP Strategic Partnerships for The Clearing House, and Al Griffin, Product Manager at Alacriti, will discuss the new application possibilities and how your institution can take advantage of it, focusing on:

-The growth of RTP
-The value of RfP to consumers, billers, and financial institutions
-What financial institutions need to do to ready themselves for the origination of an RfP
-What to expect when moving to receive only to origination with support of RfP
-The potential implications of the launch of RfP across the participants across the RTP network

Click Here for recording from March 30 Webinar: What’s a Next-Gen CUSO?
You know collaboration is the foundation of the credit union movement. In fact, according to recent research from Filene and Nymbus, credit unions involved in CUSOs simply perform better.  Choosing a next-gen CUSO for growth, though, takes serious consideration. Join Filene’s Taylor Nelms, Dave Tucker from Curql Fund and Nymbus CUSO President John Janclaes as they walk through how to put the principles of cooperative finance into action by working with CUSOs in ways that resemble fintech partnerships. Learn how to apply this differentiating strategy to combat growing competition and shift from playing defense to going on offense.

Click here to request recording from March 29 Webinar: TCH RTP Network vs. the FedNow Service: Is There a Wrong Choice?
Credit unions have had to make the difficult decision of offering the benefits of real-time payments right away with either the TCH RTP® Network—or waiting for FedNow Service. With the FedNowSM Service on track to go live in 2023, much of the wait is over. So which one is better? Or should credit unions embrace both networks? Erika Baumann, Sr. Analyst for Aite Aite-Novarica, and Al Griffin, Product Manager at Alacriti, discusses how FedNow Service and the RTP Network should fit into your payments strategy.

Click here for recording from September 21 Webinar with Aflac and SCFCU Financial Services CUSO
How Credit Unions Can Benefit from Aflac’s New Consumer Marketing Strategy –
Listen to this webinar to learn how to earn non-interest income while solving significant member needs with Aflac’s new credit union platform. This panel discussion was moderated by Brian Lauer, NACUSO General Counsel with Bonnie Ciuffo, CUSO President of SCFCU Financial Solutions and Ward Garrett, Director of Alliance Business Development of Aflac.

Click here for the recording from July 21 – A Practical Roadmap for Adding AI-Powered Chatbots for Credit Unions
If you missed the webinar from NACUSO’s Gold Partner Finn AI on a Practical Roadmap for Implementing a Banking Chatbot, here is the replay, on-demand. This webinar covered how AI-powered chat has become central to the digital banking strategy of credit unions. The webinar also covered what AI programs are within realistic reach, and how quickly you can get them live.  There are three distinct levels of conversational AI chat on the road to adoption. They include specific banking functionality at each level, with consumer value increasing in each phase. Watch the replay to see how you can get started. If you have more questions or would like to see a demo, please email info@finn.ai. If you’d like to read about what Finn AI’s chatbot can do for your members, check out their success stories, whitepapers and more at https://www.finn.ai/resources/

Click here for the recording from June 24 Webinar with John Janclaes, Trish North and Brian Lauer/Next-Generation CUSO: A New Innovation Model for Credit Unions to Thrive – Amid global upheaval and pandemic-forced shutdowns, credit unions met member needs with digital experiences powered by technology built over the last decade. But digital alone is not a future-proof strategy. To thrive long-term will take leaning into foundational credit union strengths and fierce pursuit of continuous innovation. The result: dynamic personal experiences that keep members loyal no matter what lies ahead. Nymbus CUSO President John Janclaes, a longtime credit union advocate and operator, and Trish North, financial institution growth champion and Nymbus Chief Customer Officer, will join Brian Lauer, who (literally) wrote the book on CUSOs, to talk about how a new kind of CUSO will help credit unions confidently move forward—with crisis-level speed.


The Next Big Idea

And the winner of the 2020 NBI Competition is….

NACUSO’s Next Big Idea Competition, our version of the popular TV Show “Shark Tank” is now in its eighth year, and 2020 marks the first year in which prize money is available — $7,500 for first place, and $2,500 for second place, courtesy of CO-OP Financial Services!  2020 also marked the first year the competition was not live, but rather online. The rules were the same, each contestant was given 7 minutes to present and then the judges were given 8 minutes to ask questions. But ultimately the “audience” decides the winner. And with over 125 attending they voted NetGiver as number one and Posh Technologies took second place.  The Final Four and their Big Ideas included:

Illuma Labs (www.Illuma-labs.com). “Illuma Shield” is a real-time voice authentication and fraud prevention service for credit union call centers. Replacing traditional and intrusive authentication processes like knowledge-based authentication (i.e., mother’s maiden name, etc.), Illuma Shield passively analyzes the member’s voice over natural conversation and results in higher authentication accuracy in a fraction of the time.

NetGiver (www.netgiverapp.com). NetGiver eliminates credit card, platform and administrative fees associated with charitable transactions and the charity gets 100 percent of what credit union members donate. Provided to credit union members as a mobile app, NetGiver is a unique acquisition and retention tool which delivers a branded, feel-good experience by simply and securely facilitating donations to a member’s preferred nonprofit organizations.

Posh Technologies (www.posh.tech). Posh has built a powerful conversational AI platform that is more humanlike and natural. The platform is designed such that it can integrate seamlessly with credit union backend tools, from banking cores to customer relationship management systems.

Pure IT Credit Union Services (https://pureitcuso.com). Pure IT offers customized strategic roadmaps ahead to help the credit union crush their goals, regardless of what solution or gadget they implement. Pure IT services credit unions needing an objective blueprint that outlines where their current strategy is now, and where they want to grow.

Congratulations to all four of our finalists who did an amazing job presenting in what we are all coming to know is the norm for now.

Thanks again to CO-OP Financial Services for supporting our event with $10,000.00 in cash prizes.

Watch Playoff Round One: https://vimeo.com/469013487
Watch the Final Four Present: https://vimeo.com/473219852