Posts By: Denise Wymore

CO-OP Financial Services Announces Mobile Banking 3.0, Featuring Advanced Biometric Security and Other Upgrades

New Enhancements to CO-OP Mobile and Sprig by CO-OP Apps

Include Touch ID Authentication, and Advanced Payment Notification and Scheduling Options

CO-OP Financial Services is announcing Mobile Banking 3.0, bringing powerful new features to the company’s advanced mobile banking product line.

Mobile Banking 3.0 is available for the CO-OP Mobile custom-branded credit union app and the Sprig by CO-OP turnkey mobile banking app. Upgrades include Touch ID authentication and expanded payment options that make transactions fast, secure and seamless for members wherever they go.

“Top of mobile is top of wallet today as consumers expect to be able to manage their money 24/7,” said Todd Clark, President/CEO of CO-OP Financial Services. “P2P payments specifically are growing by nearly 50 percent year over year, making it critical for credit unions to offer leading-edge technology in this space.  CO-OP’s Mobile Banking 3.0 serves today’s digitally-minded consumers with a suite of advanced tools that deliver the speed, convenience and security they require.”Read more

CU Service Network Launches Flexible, CU-Centric IT Service

CU Service Network is excited to announce the launch of their fourth Back Office product this year – CU Works Technology. CU Works Technology is the latest product to be introduced in the CU Works brand, which encompasses critical back office services for credit unions of all sizes.

Throughout 2016, CU Service Network conducted sweeping credit union research on pain points. The findings spoke loud and clear: there is a substantial need for reliable, flexible, and cost-effective IT services, especially in the area of Cyber Security. In fact, every single CEO surveyed agreed that cyber security was critical issue for the next three to five years.

CU Service Network has thus partnered with Platte River Networks (PRN), headquartered in Denver, CO, to provide IT services to credit unions. Why did CU Service Network choose PRN as their initial partner? Doug Burke, President/CEO of CU Service Network, commented, “We are excited to expand our family of CU Works back office products to now include technology and our first partner Platte River Networks.… Read more

PSCU Donates $50,000 and 400 Pounds of Supplies to Hurricane Relief Efforts

CUSO partners with National Credit Union Foundation and Texas-area credit unions  

When PSCU witnessed the widespread devastation resulting from hurricanes Harvey, Irma and Maria, the St. Petersburg-based company knew it had to do something. In addition to donating $50,000 to the National Credit Union Foundation (NCUF) for disaster relief efforts, PSCU rallied its employees to collect hundreds of pounds in supplies. Supplies were then distributed to 10 credit unions in Texas that had been directly impacted by Hurricane Harvey.

“The credit union philosophy of ‘people helping people’ is never more evident than in times of crisis,” said Chuck Fagan, PSCU President and CEO. “Our goal was to put our efforts and resources to work in a way that would get aid to the people who needed it as quickly as possible.”

PSCU made an initial donation of $10,000 for the NCUF to distribute to credit unions in need throughout the affected areas.Read more

Balancing Gender in the Credit Union Workplace

By Lynn Heckler, EVP, Chief Talent Officer for PSCU

Women’s Equality Day is celebrated on Aug. 26 each year. It commemorates the 1920 adoption of the Nineteenth Amendment granting women the right to vote and has been celebrated in the U.S. since 1973. While much progress has been made in the area of gender equality since that time, digging a bit beneath the surface unearths some telling trends.

The bad news

Here are some global stats, based on research conducted by Filene, to consider as it relates to gender parity:

  • Women generate 65 percent of consumer discretionary spending, but their presence in the economy and representation in leadership roles remains unbalanced
  • Women are 20 percent less likely than men to have a formal bank account and often lack access to savings, credit and other financial services
  • The World Economic Forum predicts the gender gap will not close entirely until 2186

When it comes to the credit union industry, some progress has been made, but not enough.… Read more

CU*NorthWest to exhibit at the 2017 MAXX Conference

LIBERTY LAKE, WA – October 13, 2017

CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that they will be attending the Washington, Oregon and Idaho Credit Union Leagues’ 2017 MAXX Conference in Spokane, Washington, as an exhibitor.

This is the first time all three states have combined their annual meeting. Elizabeth Evans, business development, will be in booth #30 representing CU*NorthWest. The tradeshow, which will be attended by more than 400 credit union professionals, will provide an opportunity for twelve-year-old CU*NorthWest to talk about the CUSO and the cooperative network behind the CU*BASE® software platform. Roughly a third of CU*NorthWest’s existing clients come from Washington/Oregon, and of which many will also be attending the two-day event.

Greg Smith, CEO of CU*NorthWest stated: “It’s fantastic to have three states coming together in one location. It’s a tremendous opportunity for everyone to be able to learn, network and collaborate. The financial industry has many new and evolving challenges and it’s important for credit unions to know what resources are available to help them navigate their way.”Read more