Posts By: Denise Wymore

CU*Answers Congratulates MCUL and CUNA Award Winners

West Michigan-based cooperative CUSO, CU*Answers, sends out its congratulations to clients Frankenmuth Credit Union, Safe Harbor Credit Union, Alpena Alcona Area Credit Union, and Washtenaw Federal Credit Union who were recently honored at the 2017 MCUL Awards Breakfast held during the Michigan Credit Union League’s Annual Convention and Exposition. The four credit unions are on the CU*BASE® platform.

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OnApproach Announces the Winner of the 2017 AXFI Analytics Best Practices Competition

Minneapolis, MN (June 22, 2017) – OnApproach (www.onapproach.com), the leading provider of Big Data and Analytics for credit unions, is excited to announce the winner of the 2017 Analytics Best Practices Competition, hosted at the Analytics and Financial Innovation (AXFI) Conference.

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Computerworld Names United Solutions Company to 2017 List of 100 Best Places to Work in IT.

June 12, 2017 –  Computerworld announces United Solutions Company as a 2017 Best Places to Work in IT, one of 100 top organizations that challenge their IT staffs while providing great benefits and compensation. Organizations will be included in coverage in Computerworld along with results from the 24th annual Best Places to Work in IT survey.

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Do You Know What it’s Like Being a Member of Your Credit Union?

For the first 20 years of my career I worked in a credit union. Like many of you I started as a teller and worked my way up and around the org. chart holding positions like member service rep., loan officer, collector. Then I decided to take my talents “behind the scenes” in support functions such as card services, training, and a short time in HR. I had a great boss that used to remind us that “If we’re not serving a member, than we are serving someone that is.” Such a true statement about how a credit union works.

But for those first 20 years I was never a member of a credit union.  I know what some of you are thinking “Where did I have my money? In a bank?” Heck no. I was an employee of the credit union where my checking account was. That’s an entirely different relationship.

Every morning I would check the balance and history of my checking account. Because I could. This was years before we gave members that convenience with home banking. If I wanted a loan, I knew what our loan approval guidelines were and went into the process knowing I would be approved. In fact, all member loans took a back seat when an employee stepped up. It was wonderful. I never had to stand in a teller line on my lunch hour. Never had to endure the wait in a drive-up window or worse yet listen to the horrible recording on hold for the call center. I was insulated from all the torture.

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CU*Answers Extends Contract with CFO Bob Frizzle

GRAND RAPIDS, MI – June 20, 2017

CU*Answers, a 100% credit union-owned cooperative CUSO, announced that it has extended its employment contract with current CFO, Bob Frizzle, to 2023. Mr. Frizzle, who joined CU*Answers in 1997, has been instrumental in launching major initiatives such as the cuasterisk.com network of CUSOs, as well as the purchase of majority ownership in eDOC Innovations. Under his guidance, CU*Answers was able to launch innovative programs including the Spirit of CU*Answers scholarship, a de novo program providing free data processing for credit union start-ups, and the Investment Grant initiative.

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