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Coviance™ Announces Integration with Encompass® by ICE Mortgage Technology

DES MOINES, Iowa–(BUSINESS WIRE)–Coviance, a lending experience platform transforming lending automation and elevating borrower experiences by accelerating lending cycle, and simplifying ops and compliance management, announced today that its platform is now integrated with Encompass® by ICE Mortgage Technology®, part of ICE (NYSE: ICE), a global data, technology and market infrastructure company that designs, builds and operates digital networks to connect people to opportunity.

“ICE’s mission of expanding homeownership in the US by connecting all things mortgage with best-of-breed technology aligns with our mission at Coviance.”Post this

Coviance has combined the power of its lending automation platform, Home Equity Express™ (HEx), with a pre-built, no-code LOS integration to create the Coviance Encompass Connector – a true plug-and-play automation experience for home equity and HELOC loans. Coviance is integrated in both Encompass SmartClient and WebApp versions.

Coviance’s HEx automates the home equity loan process through adaptive workflows with data-driven decisioning intelligence giving borrowers and lenders speed and efficiency. The cloud-based platform uses real-time data, best-in-class pre-built integrations, and intelligent communication capabilities that deliver a fluid, elevated experience for lenders and borrowers. The “Coviance Encompass Connector” integrates both technologies empowering Encompass LOS users to modernize the home equity and HELOC lending experience, shortening the lending cycle from weeks, to delivering a clear-to-close in days, even hours.

“ICE’s mission of expanding homeownership in the US by connecting all things mortgage with best-of-breed technology aligns with our mission at Coviance ,” said Omar Jordan, Founder and CEO of Coviance. “Expanding onto our relationship with ICE from our integration into Simplifile, and now Encompass continues to drive value for our shared customers, banks and credit unions. At Coviance we’re on a mission to expand access to lendable home equity through automation and technology.”

The Coviance Encompass Connector enables lenders to automate the HEloan and HELOC lending process by leveraging the automation and collateral decisioning engine Coviance offers. The product’s standout features will help further expand Home Equity lending capabilities into the mortgage LOS.

  • Intelligent Automation Fuels Efficiency: Unlock no-code adaptive workflows and intelligent collateral decisioning capabilities.
  • Simplified Lending Experience that keeps Borrowers informed: Scalable and transparent borrower experience with real-time, adaptive borrower communication.
  • Centralized Compliance Streamlines Change Management: Access to loan-level audit trails with detailed workflow and collateral decisioning documentation.

“The American Dream of homeownership is the path to financial freedom and generational wealth, which is at the core of the credit union mission. Having the right technology partners to make this often overwhelming process more streamlined is tremendously impactful in how we serve our membership,” said Jenny Vipperman, President & CEO at ORNL Federal Credit Union and Coviance Board Member. “As a Coviance board member, I am excited about the integration between Coviance and ICE Mortgage Technology, which will enable more credit unions and community banks to access this powerful technology.”

For more information visit: Coviance on the Marketplace by ICE Mortgage Technology®.

About Coviance

Founded in 2015, Coviance (formerly LenderClose) is a lending experience platform transforming how community banks and credit unions elevate the borrower experience, accelerate loan origination, and simplify operations and compliance management. By harnessing intelligent automation, lenders boost productivity, increase loan volume, and elevate experiences across the entire lending process. Coviance gives lenders instant fintech power through intelligent automation at the push of a button—without ever losing the human touch. Coviance was recognized as one of the best B2B providers by Inc. and was awarded Inc’s PowerPartner 2023, HousingWire Tech100 in 2024 and earned a spot on the Inc. 5000 List of Fastest Growing Private Companies in the U.S. in 2022 (564) & 2023 (933).

About ICE Mortgage Technology

ICE Mortgage Technology® combines data, interconnected solutions, and expertise to digitize and automate processes across the entire housing finance continuum – from consumer engagement at the front end of real estate, mortgage or refinance transactions; through origination, underwriting, and production; on to loan registration and the long-term servicing relationship with the consumer. We touch nearly every mortgage in the U.S. by way of the native automation of Encompass® for loan origination and the MSP® servicing system. Together with the digital collaboration and eRecording capabilities of Simplifile® and MERS®, the national electronic registry for nearly 90% of the U.S. mortgage market, we offer a truly comprehensive, end-to-end housing finance ecosystem. Ultimately, our technology lets committed industry professionals focus on creating a better homeownership experience for the American consumer. Visit to learn more.

About Intercontinental Exchange

Intercontinental Exchange, Inc. (NYSE: ICE) is a Fortune 500 company that designs, builds, and operates digital networks that connect people to opportunity. We provide financial technology and data services across major asset classes helping our customers access mission-critical workflow tools that increase transparency and efficiency. ICE’s futures, equity, and options exchanges — including the New York Stock Exchange— and clearing houses help people invest, raise capital and manage risk. We offer some of the world’s largest markets to trade and clear energy and environmental products. Our fixed income, data services and execution capabilities provide information, analytics and platforms that help our customers streamline processes and capitalize on opportunities. At ICE Mortgage Technology, we are transforming U.S. housing finance, from initial consumer engagement through loan production, closing, registration and the long-term servicing relationship. Together, ICE transforms, streamlines, and automates industries to connect our customers to opportunity.

Trademarks of ICE and/or its affiliates include Intercontinental Exchange, ICE, ICE block design, NYSE and New York Stock Exchange. Information regarding additional trademarks and intellectual property rights of Intercontinental Exchange, Inc. and/or its affiliates is located here. Key Information Documents for certain products covered by the EU Packaged Retail and Insurance-based Investment Products Regulation can be accessed on the relevant exchange website under the heading “Key Information Documents (KIDS).”

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 — Statements in this press release regarding ICE’s business that are not historical facts are “forward-looking statements” that involve risks and uncertainties. For a discussion of additional risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see ICE’s Securities and Exchange Commission (SEC) filings, including, but not limited to, the risk factors in ICE’s Annual Report on Form 10-K for the year ended December 31, 2022, as filed with the SEC on February 2, 2023.


Betsey Vold, Director of Marketing

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CUSO selects the NACUSO Advocacy Fund as the first recipient of the BenefisCU Industry Advancement Fund

February 27, 2024 – The National Association of Credit Union Service Organizations, Inc. (NACUSO) is thrilled
to express its sincere gratitude to BenefisCU for their remarkable contribution of $21,000 to NACUSO’s
Advocacy Fund. This generous donation will play a vital role in supporting our ongoing efforts to advocate
for credit unions and their members on Capitol Hill and beyond.

Ronaldo Hardy, CEO of NACUSO, said, “We are particularly honored to be the first beneficiary of
BenefisCU’s innovative program to donate a portion of their profits back to the industry they serve. The
BenefisCU Industry Advancement Fund was created with a commitment to collaboration, and giving back
reflects the core values that make credit unions and CUSOs so special”.

As Brian Lauer, NACUSO’s General Counsel, states, “BenefisCU’s contribution will directly enable us to
strengthen our advocacy efforts on key issues such as regulatory reform, data security, and access to
affordable financial services. Their support is invaluable in helping us ensure a brighter future for credit
unions and their members.”

Kerry Wahlen, Board Chair of BenefisCU powered by TriscendNP and CEO of Goldenwest Credit Union,
said, “Our investment in BenefisCU has not only provided value to our credit union but has created a
collaboration between multiple credit unions to be able to help support the NACUSO Advocacy Fund to
this level, helps further that goal of industry advancement.”

NACUSO extends their heartfelt thanks to Dale Edwards, Alexandria Staron, the BenefisCU staff, and
their board of directors for their leadership and vision in making this impactful contribution possible.
NACUSO is proud to partner with organizations like BenefisCU who share their commitment to supporting
the credit union industry. Their generosity inspires us to continue our advocacy work with even greater

Click here to learn more about NACUSO’s Advocacy Fund or to make a contribution.
Together, we can make a difference for credit unions and their members!

About BenefisCU:
BenefisCU is a CUSO (Credit Union Service Organization) dedicated to providing credit unions and their
members with access to a comprehensive suite of insurance solutions. Powered by the expertise and
resources of TriscendNP, BenefisCU leverages its innovative business model to offer a turnkey platform
that empowers credit unions to effectively serve their members’ insurance needs.

The National Association of Credit Union Service Organizations (NACUSO) is a leading advocate for the
credit union movement, dedicated to advancing innovation, collaboration, and sustainability within the
industry. With a diverse membership representing a wide range of credit union service organizations,
NACUSO is committed to driving positive change and empowering credit unions to thrive in a dynamic
financial landscape.

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NACUSO Announces Strategic Reorganization and Creation of Key Positions to Drive Credit Union Advancement

February 16, 2024 – The National Association of Credit Union Service Organizations (NACUSO) is proud to announce a significant reorganization aimed at accelerating the achievement of its strategic priorities. This transformation includes the establishment of two pivotal roles, the Head of Innovation and Growth Support Coordinator, as well as the realignment of key staff members to better serve the needs of all involved in the credit union industry nationwide.

As part of this reorganization, Amanda Reed will assume the role of Head of Collaboration, leveraging her extensive experience and expertise to foster meaningful partnerships and create educational experiences within the credit union industry. Additionally, Shawna Luna will take on the position of Head of Sustainability, driving initiatives to ensure the long-term viability and resilience of credit unions, CUSOs, fintechs and vendors in an ever-changing landscape.

“Our reorganization reflects our commitment to innovation, collaboration, and sustainability – three pillars essential for the advancement of credit unions,” said Ronaldo Hardy, President and CEO of NACUSO. “Innovation drives progress, enabling credit unions to adapt to changing member needs and technological advancements. Collaboration fosters synergy within the industry, allowing us to leverage collective knowledge and resources for mutual growth. Sustainability ensures the longevity and resilience of the industry, enabling us to thrive in the face of economic, regulatory, and societal shifts.”

“These strategic moves will enable us to better support our members and partners in navigating the challenges and opportunities of the financial services industry,” Hardy continued. “By investing in innovation, fostering collaboration, and promoting sustainability, we are positioning the credit union industry as a whole to not only survive but to thrive in a rapidly evolving landscape. Together, we will chart a course towards a more resilient, inclusive, and prosperous future for credit unions and their members.”

The search for the Head of Innovation will be led by Humanidei, a leading executive search firm specializing in the financial services sector. This critical role will be instrumental in driving forward-thinking strategies and technological advancements to propel credit unions into the future. More information about the role for Head of Innovation can be found here.

Furthermore, NACUSO is excited to announce the opening of the Growth Support Coordinator position. This role will play a pivotal part in providing tailored support and resources to credit unions seeking to expand their reach and impact in their communities.

“We are excited to step into this new phase of growth and innovation,” said Amanda Reed, Head of Collaboration at NACUSO. “I am genuinely thrilled to be at the forefront of this transformation, ready to engage with our members and partners on a deeper level. Together, we have the power to forge stronger connections, spark creative solutions, and unlock the full potential of the credit union ecosystem.”

Individuals interested in the Growth Support Coordinator role are encouraged to learn more here or reach out directly to Amanda Reed at

The National Association of Credit Union Service Organizations (NACUSO) is a leading advocate for the credit union movement, dedicated to advancing innovation, collaboration, and sustainability within the industry. With a diverse membership representing a wide range of credit union service organizations, NACUSO is committed to driving positive change and empowering credit unions to thrive in a dynamic financial landscape.

For media inquiries, please contact:
Amanda Reed
Head of Collaboration

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PSCU and Co-op Solutions Close Deal to Combine

Combination creates leading fintech solutions provider for credit unions

January 2, 2024 – PSCU and Co-op Solutions (“Co-op”), two leading credit union service organizations (CUSOs) and financial technology solutions providers, today announced they have closed their deal to combine. The combination agreement met all customary closing conditions and was overwhelmingly approved by Owners and shareholders of both CUSOs.

Starting today, PSCU and Co-op will begin operational integration under a holding company led by a combined Executive Leadership Team and previously announced Board of Managers (formerly known as Board of Directors), with headquarters in St. Petersburg, Florida. Charles E. (“Chuck”) Fagan, previously PSCU’s president and CEO, will serve as CEO of the new combined organization. A new brand for the combined organization, which will be known as PSCU/Co-op Solutions in the interim, will be announced in the coming months.  

“Today marks the start of an exciting journey as we bring together two teams with similar values and cultures – both built on the foundation of the ‘people helping people’ credit union philosophy – to begin working collaboratively as associates of our new combined company,” said Fagan. “Through this combination, we are establishing an enhanced, end-to-end product portfolio – ranging from access to instant payments and data analytics, digital banking, fraud and risk management, contact center solutions and services, an ATM network, shared branching, collections and more – to help credit unions innovate and achieve their goals, while also providing increased scale, meaningful value and additional growth opportunities. The future is bright for our combined company, we look forward to what’s ahead.”

Reporting to Fagan, the Executive Leadership Team of PSCU/Co-op Solutions comprises the following members:

  • Brian Caldarelli, EVP, Chief Administrative Officer
  • Bruce Dragt, EVP, Chief Data Officer
  • Tom Gandre, EVP, Chief Technology Officer
  • Lynn Heckler, EVP, Chief Culture Officer
  • Dean Michaels, EVP, Chief Operations Officer
  • Cheryl Middleton Jones, EVP, Chief People Officer
  • Brandi Quinn, EVP, Chief of Staff and Corporate Governance
  • Brian Scott, EVP, Chief Revenue Officer
  • Denise Stevens, EVP, Chief Product Officer
  • Scott Wagner, EVP, Strategic Partnerships
  • Dean Young, EVP, Chief Service Officer

With a full portfolio of solutions from PSCU and Co-op, the combined company is well-positioned to enable credit unions to evolve in the ever-changing financial services market, adapt to the rapid pace of innovation and meet the evolving preferences of the modern member, while also ensuring long-term financial stability and sustained growth.

Further updates surrounding the new combined company will be provided as integration progresses.

About PSCU

PSCU, the nation’s premier payments CUSO and an integrated financial technology solutions provider, supports the success of more than 2,400 financial institutions and processes more than eight billion transactions annually. Committed to service excellence and focused on continuous innovation, PSCU’s payment processing, fraud and risk management, data and analytics, digital banking, strategic consulting and real-time payments platforms, along with 24/7/365-member support via its contact centers, help deliver personalized, connected experiences. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 45 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit

About Co-op Solutions

Co-op Solutions is a credit union-owned financial technology platform built using an industry-leading ecosystem, and whose mission is to connect credit unions to the technology, strategic partnership and scale they need to best serve their members and grow now and into the future. Co-op Solutions partners with credit unions to unlock their potential so they can compete; does the hard work of innovation, creating a one-stop opportunity to help credit unions grow; and offers knowledge and expertise in a world where everything must be integrated. Founded in 1981, Co-op Solutions services 2,650 credit union clients, processes eight billion transactions annually, and manages a nationwide ATM network of more than 30,000 and a 5,700-location shared branch network. For more information, visit

Media Contact:

Leah Markham
French/West/Vaughan (for PSCU/Co-op Solutions)