Hawaii Central FCU and HiTel FCU sign long-term agreements with PSCU, Maui FCU comes on board for credit processing
The nation’s leading credit union service organization, PSCU, announced today that two current Owners – Hawaii Central Federal Credit Union (Honolulu, Hawaii) and Hawaiian Tel Federal Credit Union (Honolulu, Hawaii) – have renewed their 10-year partnerships with the CUSO, while Maui Federal Credit Union (Kahului, Hawaii) has joined the cooperative as a new Owner. All three credit unions will partner with PSCU for credit processing services, with Hawaii Central FCU also utilizing them for debit processing.
“PSCU is pleased to continue growing its Owner base in Hawaii through these two renewed agreements and one new partnership,” said Scott Wagner, PSCU EVP and Chief Revenue Officer. “In particular, we are proud that two existing Owners place such a value in PSCU’s solutions and technology that they chose to extend their long-term partnerships with us. We look forward to delivering the same quality service and unparalleled member experience these two Owners have come to expect from PSCU to all three credit unions moving forward.”
Hawaii Central FCU decided to renew its agreement with PSCU due to the trust, confidence and track record of success the credit union has come to expect from the CUSO over its multi-year partnership. The shared core philosophy of the two organizations – putting members first – was a major determining factor for the credit union in deciding to re-sign a 10-year agreement for credit and debit processing services. With over $280 million in assets and 20,000 members, Hawaii Central FCU is the ninth largest credit union on the island of Oahu.
HiTel FCU has also chosen to renew its partnership with PSCU for credit processing services for 10 years. According to the credit union, the two companies have built a strong relationship during their nearly 30-year partnership, especially as it relates to PSCU’s robust service model. Founded in 1936, HiTel FCU has over $626 million in assets and serves more than 60,000 members.
“There is a strong tradition of the credit union culture in Hawaii that dates back many decades. This spirit of collaboration and reciprocity is very important to us, which is why our partnership with PSCU is so valuable,” said Norman Okimoto, President of HiTel FCU. “Being part of the PSCU cooperative enables our success by helping us increase engagement and provide an elevated member experience, along with the steady stream of resources and thought leadership we have access to, ranging from combating fraud, growing our business and streamlining operations.”
Maui FCU joined the PSCU cooperative in January as a new Owner. The credit union signed a multi-year deal with PSCU for credit processing services due to the CUSO’s strong presence and reputation in the Hawaii area. Founded in 1938, Maui FCU serves over 7,200 members.
PSCU, headquartered in St. Petersburg, Fla., is the nation’s leading credit union service organization (CUSO). Founded in 1977 as a credit union cooperative, PSCU offers a comprehensive, highly integrated suite of payment solutions for credit unions to optimize their member experience. Today, PSCU supports the success of nearly 900 Owner credit unions representing 20.4 million accounts. Leveraging digital technology, PSCU provides secure, best-in-class solutions including payment processing, risk management, analytics, loyalty programs, marketing, strategic consulting and mobile platforms. Comprehensive, 24/7/365 member support is delivered by contact centers located throughout the United States. For more information, visit pscu.com.