In my thirty years of forming credit union collaborations, I have come to see common lessons, especially in multiply owned CUSOs providing one or more back office operational services. I examine twelve of those lessons in these types of CUSOs. (more…)
Events
2020 NACUSO Network Conference
Register now and book rooms for the 2020 NACUSO Network Conference to be held at the Disney Yacht & Beach Club in Lake Buena Vista, Florida. Rooms are available for $245 per night until March 27th! More details are available on our conference website at https://www.nacusonetwork.com.… Read more
2019 Next Big Idea Winner & CUSO of the Year Winners
The 7th annual Next Big Idea winner is Zogo Finance. Bolun Li, Founder of Zogo began his presentation by asking the attendees to raise their hand if they had teenagers, now or in the past. And then he did an amazing job explaining to a room full of parents how his product can both educate and motivate teenagers. A daunting task to be sure. Zogo received 55% of the audience’s votes to claim the victory. Click here for photos and to watch his post-victory interview with Mike Lawson, CUbroadcast.
Click here to see photos and read about who the winners of this year’s CUSO of the Year and New CUSO of the Year Awards were.
CUSOs in the News
Convenience Trumps Security as Main Driver Behind Consumer Payment Needs in 2019
PSCU releases second annual Eye on Payments study focusing on shifts in consumer payment preferences
PSCU has announced the release of its annual Eye on Payments study. For the second year in a row, the nation’s premier payments CUSO set out to explore payment preferences among credit union members and other financial institution customers (“non-members”) and how they have shifted over the past year. Through this research, PSCU aims to gain a better understanding of the factors that influence consumers when it comes to their choice and usage of different payment methods, how these factors may vary among different life stages and how credit unions can better meet these preferences and needs.
As reported in the inaugural Eye on Payments study, when making purchasing decisions in 2018, consumers were most motivated by two primary needs: convenience and safety. This year, the study revealed consumers’ needs have shifted. Convenience and ease of use trumped security in 2019 and were reported as the main drivers behind a consumer’s choice in payment method.
SHAUN GEHMAN JOINS CO-OP FINANCIAL SERVICES AS VICE PRESIDENT, SOLUTIONS DESIGN
Gehman Brings Executive-level, Fintech and Credit Union Experience to the Position
Shaun Gehman has joined CO-OP Financial Services as Vice President, Solutions Design, bringing with him more than 15 years of executive-level experience in delivering financial technology to credit unions.
“World class delivery of our products and integrated service are critical to our commitment to deliver for credit unions and their members,” said Nick Calcanes, Chief Operating Officer for CO-OP. “Shaun’s expertise will bring added consultation and focused leadership, ensuring that credit unions leverage the full benefit of the CO-OP ecosystem.”
Gehman joins CO-OP after spending 12 years with Fiserv. He joined the company in 2007 as Vice President, Product and Portfolio Management. His last held position was Delivery Executive, Professional Services, leading the Fiserv Credit Union Solutions Delivery team. In this capacity he was responsible for project portfolio management, conversions, Project Management Office, training and custom development.
Prior to that, Gehman served as Vice President, Operations at FIS, for more than three years, where he oversaw the company’s small credit union core account processing business.… Read more
