The National Association of Credit Union Service Organizations (NACUSO) was formed in 1985 to help credit unions explore the use of CUSOs and the delivery of non-traditional products and services. Over the years, NACUSO’s focus has evolved to helping credit unions form multi-owned CUSOs and participate in collaboration and the cooperative business model.

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NACUSO Network

We are collaborative by our very nature, and we bring like-minded leaders together in a fun, informative and productive environment. In 2012 we debuted the Next Big Idea Competition. Loosely patterned after ABC’s Shark Tank TV show, we invite organizations to apply to present their innovative solutions for credit unions or CUSOs on stage in front of a panel of judges. Since 2016 we’ve also offered facilitated Partner Connection Sessions. If you’ve ever thought about investing in, starting or just participating in a CUSO, you’ll want to attend these one-of-a-kind matchmaking sessions.

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Education

Our highly competitive marketplace and the industry’s changing regulatory environment require our businesses to work faster and smarter. Therefore, the synergy between credit unions and CUSOs has never been more important. The treasury of knowledge offered by NACUSO and shared among its membership is more relevant than it has ever been in NACUSO’s three decade plus history. 

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Advocacy

NACUSO has become the leading CUSO Regulatory Advocate with a long partnership history with firms such as Messick Lauer & Smith P.C. and Dollar Associates, LLC. Together we’ve been addressing issues that affect both credit unions and CUSOs such as the MBL Cap, NCUA’s CUSO Regulations, NCUA’s Risked Based Capital Regulations, etc. NACUSO is focused on ensuring that the credit union movement will be able to utilize and benefit from CUSOs for years to come.

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Membership

NACUSO has evolved from an organization in 1985 that provided education and advice on the formation and operation of CUSOs to one that helps credit unions collaborate, innovate, and build business networks. NACUSO adapted to meet the changing need of the credit union industry. Today, NACUSO is “an educational organization comprised of a network of collaborators and innovators that embrace a positive industry message and amplifies the voice of credit unions and CUSOs by providing resources to help people collaborate, identify opportunities, build businesses, find solutions, and get things done.”

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Opportunities Abound with NACUSO Business Services

NBS identifies Promotion Partners that provide significant value through collaborative business models. In the NACUSO Marketplace, NACUSO Members have a virtual 24 x 7 booth that provides extensive information on their services. The searchable database enables credit unions to quickly identify potential service providers and CUSOs that are open to investments.

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Welcome to Reimagine…

the strategic growth conference designed for leaders ready to reshape the future. In a world driven by innovation, true transformation begins with one bold step—reimagination.

This is more than just a conference. Reimagine invites you to explore new possibilities, embrace collaboration, and unlock untapped potential within your organization. Through powerful keynotes, cutting-edge application sessions, and inspiring networking opportunities, you’ll discover how to leverage innovation to fuel sustainable growth.

Step into the future with us, where the journey of growth starts with a willingness to see beyond the ordinary. Let’s reimagine what’s possible, together.

Register Today

What Members and Attendees have to say about Membership and the NACUSO Network Conference….

For me as a CUSO CEO, the networking opportunities to meet with peers and suppliers is the best forum I have found, second to none of all other venues. Always a lot of new faces and opportunities as well as a good number of familiar faces. For our CUSO, this is an absolute must attend event. And I would suggest joining NACUSO and attending the conference for any new CUSOs or any entities thinking of starting or joining a CUSO. You’ll be seeing CU Sol, LLC represented at NACUSO for years to come.”
Walt Agius, Former CUSO CEO – CU Sol, LLC
The sustainability of the credit union industry depends on increased collaboration and partnership, and NACUSO’s Annual Network Conference allows me to achieve both. I consider attendance an absolute must. The venues, speakers and content are consistently top-notch. There’s simply limited options when it comes to networking with like-minded and similarly focused credit union executives and I cherish the professional relationships I’ve made through NACUSO.
Michael Nagl, President & CEO – Centennial Lending
NACUSO is a fantastic resource for all credit union professionals, not just those leading CUSOs. In my years of affiliation with NACUSO, I have found credit unions to market my CUSO’s products through, met a credit union CEO who hired me as part of her executive team, met vendors whose product I brought to my credit union, and networked with board members who subsequently interviewed me for the CEO position at their credit union. The success I’ve had in my career is directly attributable to my association with NACUSO.
David Kennedy President & CEO – University of Kentucky FCU
Being part of NACUSO and attending the annual conference provides us access to the industry’s top influential people. We always come back with fresh ideas at NACUSO’s annual conference. Even if you’re not a CUSO owner or work with one, everyone looking for innovation should be a NACUSO member
Omar Jordan, CEO/Founder – Coviance
The team at NACUSO is to be commended for their professionalism and attention to details. Their focus on peer group education and leading-edge information delivery is best in class. We are grateful for our partnership with NACUSO. We have experienced significant growth in the CUSO marketplace through their commonsense approach to an open exchange of valuable information that is timely for CUSO executives.”
Mark Chibbaro, President – BackNine Insurance and Financial Services
NACUSO is one of the highlights of my year! It brings together innovative solutions and Credit Unions and is a catalyst for what ends up being the future of the industry!
Jack Smith, CEO – Pure IT CUSO
Rapid technological changes and increased member expectations are fueling a synergy between credit unions and CUSOs that will move the industry forward. NACUSO taps into a rich source of collective knowledge and experience by bringing industry leaders together to help solve today’s issues and prepare for the challenges of tomorrow. The NACUSO conference is the best in the industry with great networking and educational content. Fun to see old friends and make new ones. If you want to learn about how CUSOs can help your organization grow and make connections, this is the conference for you! Fabulous people, fabulous organization.
John Dearing, Partner – Capstone Strategic, Inc.
NACUSO is one of the best opportunities to get together with both CUSO and Credit Union executives to collaborate. If you are looking to be a player in the CUSO space, NACUSO Network has the most significant gathering of credit union minded service organizations there is. I’ve attended several NACUSO events and it is hands down a fantastic learning experience. As the Chief Innovation Officer at my CUSO, I also enjoy learning more about the unique companies that present in the Next Big Idea Competition.
Jeffrey Staw, Chief Innovation Officer – Open Technology Solutions
First time attendee. Good speakers. Good conversations. Good people to work with. Felt good to see so many people supporting the CUniverse!
Kent Dicken CEO – El Queso Grande, iDiz
I truly enjoyed the NACUSO conference – the location was exceptional, and the topics were relevant, informing and the speakers were very engaging. The best addition to the conference was the tabletop discussion topics during breakfast and lunch. This was a great way to meet leaders that work in the same credit union space that I do – Insurance Services – and network more effectively. Hats off to Shawna, Jack and the conference crew for a job well done. I look forward to next year’s conference in Orlando. 
Tina Ludwig, Assistant Vice President, Insurance Services – Hudson Valley Credit Union
Thank you for inviting me to the NACUSO conference. I got way more out of it than I thought I would and I did have high expectations. I genuinely exchanged more business cards with others at this conference than any of the other conferences I have attended in the last 5 years. Combined. My goal is to hopefully attend every year and then bring another CU with me next time.
Leemon Baird, Co-founder – Hedera
If I could only go to one conference a year, it would be the NACUSO Network Conference. There is no other event that brings together a group of individuals who have a cooperative heart, and a mind for business. A winning combination. Deals get done at NACUSO and our focus in 2023 was to help save small credit unions from extinction with the CUSO model! 
Denise Wymore, Field Marketing Manager – ZestAI CUSO
NACUSO attracts the top executives and creative individuals serving the Credit Union industry. The content was timely and informative. The staff at NACUSO delivered a well thought out convention keeping everyone engaged. Thank you.
Jon Jorgenson, Co-founder – Credit Unions First
I think this may have been the best conference ever!  When I walked into the room Tuesday morning I was struck with energy and buzz. This continued throughout the conference, in big and small sessions!  NACUSO is the place where fences come down and sincere collaboration happens!
Bill Beardsley, President & CEO – Michigan Business Connection
Guys – Another AMAZING conference this week! I got A LOT of great feedback on the small credit union workshops held this year at NACUSO. I had a colleague who came to the event for the first time tell me this was THE BEST conference they had EVER attended. It really opened their eyes to how collaborative and forward thinking this industry really is. I am looking forward to next year’s event and continuing the small credit union workshops. Thank you for all you do!
Becky Reed Co-Founder/ Partner – PureIT CUSO 
Tommy and I had a great time. The NACUSO meeting was organized perfectly, and we had ample opportunity to meet new people and learn new things.
Joe Hardy, President – Alabama CU Services

As the only trade association serving CUSOs, and their collaborative credit union owners, we understand the value of connecting like-minded people in the spirit of innovation and collaboration.

That’s why we partnered with Callahan and Associates to build the CUSO Analyzer database.

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