In my thirty years of forming credit union collaborations, I have come to see common lessons, especially in multiply owned CUSOs providing one or more back office operational services. I examine twelve of those lessons in these types of CUSOs. (more…)
We are excited to announce that our 2021 NACUSO Network Conference is now scheduled to be at the Encore Resort in Las Vegas, November 8-11! The beautiful Encore Resort is open and they have taken extra precautionary measures to make sure it’s safe for guests to enjoy their stay. Please save the dates and check our conference site soon for more details at www.NACUSONetwork.com.
If you were registered to attend, or sponsor at our 2020 conference in Orlando, you do not need to currently contact us to make a decision about your conference registration. We can automatically apply your registration or sponsorship fees to the 2021 NACUSO Network Conference. When registration is officially open, you’ll have the options of transferring your fees to the new 2021 November dates, applying them to the 2022 NACUSO Network Conference or requesting a full refund. We will be sure to contact you with the next steps and will work with you on the options that work best for your plans.
Unfortunately due to the events surrounding the coronavirus, the 2020 NACUSO Network Conference, originally scheduled in April has been canceled. As we all navigate the ever-changing reality of our day to day work and personal lives, our first thought is for the safety and well-being of our members, partners, staff and conference participants. We will be sending information soon with information to all conference participants with updated information and options regarding the next steps. More details as they become available will be on our conference website at https://www.nacusonetwork.com.… Read more
The 7th annual Next Big Idea winner is Zogo Finance. Bolun Li, Founder of Zogo began his presentation by asking the attendees to raise their hand if they had teenagers, now or in the past. And then he did an amazing job explaining to a room full of parents how his product can both educate and motivate teenagers. A daunting task to be sure. Zogo received 55% of the audience’s votes to claim the victory. Click here for photos and to watch his post-victory interview with Mike Lawson, CUbroadcast.
Click here to see photos and read about who the winners of this year’s CUSO of the Year and New CUSO of the Year Awards were.
Kaleyra, Inc. (NYSE:KLR), a rapidly growing Communications Platform as a Service (CPaaS), today announced a new agreement in the US with Trellance, the leading provider of data analytics, business intelligence, and professional services for credit unions.
As part of the agreement, k-lab, the innovation lab of Kaleyra, will be creating communication solutions for credit unions powered by data from the Trellance M360 platform, further strengthening the platform as a single source of integrated enterprise intelligence. Kaleyra and Trellance will be solving digital communication issues, using messages such as alerts for fraud prevention or providing notifications that improve member experience.
“At Kaleyra, we believe in an ecosystem of companies focused on their core business, but that at the same time are interconnected to provide customers the best possible experience,” said Velco Farina, Managing Director of k-lab. “The combination of Trellance’s M360 data analytics platform and Kaleyra’s communication modules will deliver great value to all credit unions on the Trellance M360 platform, while accelerating their digital transformation with regards to customer engagement.”
AuditLink, the audit and compliance division of CU*Answers, has released new end-to-end contract management to its existing vendor management platform. The new functionality is designed to archive contracts, enter critical information revolving around the vendor relationship, configure critical contract and notification dates, and subscribe to notifications—with no limit to the number of contracts that can be added.
“Most vendor management providers were born out of rudimentary contract management websites,” said Jim Vilker, VP of Professional Services. “AuditLink came to market years ago first with a strong vendor management platform and associated service, which we felt met the biggest need. With that robust platform firmly established, we set our sights on adding contract management second.”
The new functionality was created after extensive research and interviews of existing clients on the needs associated with managing vendor contracts. As with the already existing platform, it was designed collaboratively with credit union and CUSO involvement to hit the nail on the head right out of the gate.… Read more