In my thirty years of forming credit union collaborations, I have come to see common lessons, especially in multiply owned CUSOs providing one or more back office operational services. I examine twelve of those lessons in these types of CUSOs. (more…)
Upcoming Events
2019 NACUSO Network Conference
Save the date for NACUSO’s 2019 NACUSO Network Conference! Details will be available soon on our conference website at https://www.nacusonetwork.com to book hotel and for more information.
2018 The Next Big Idea Competition
In the toughest competition to date, CU RateReset CEO Keith Kelly once again knocks it out of the park with his 7 minute presentation at the Next Big Idea Competition last week at the NACUSO Network Conference at the Disneyland Hotel.
Two years ago Keith won the competition with CU RateReset. This year he entered with Knocknock, a disruptive digital solution that provides bilateral interaction between the credit union and the member to deliver “just in time offers” based on real time triggers.
CUSOs in the News
CU*Answers announces year-long research into new designs for teller platforms
As part of their 2019 Business Plan initiatives, CU*Answers recently kicked off a year-long research project to work with credit union leaders, business developers, and tactical units on designing new approaches to teller services for the future. The goal is to envision three distinct teller approaches: the traditional soup-to-nuts platform used today, a modern keep-it-simple design, and an API-based app that would let tellers roam the lobby with a tablet or that would connect with other third-party teller solutions such as ITMs.
During the CEO Strategic Developers Boot Camp, held the week of November 5-9, 2018, credit union CEOs brainstormed on the future of teller platforms from a big-picture, strategic point of view. Starting after the holidays, CU*Answers intends to communicate the results of the CEO Strategic Developers Boot Camp to all interested clients, to start coordinating a virtual community to participate in the research, and to hold a series of webinars to explain the project goals and to provide data to help with the specifications for the product or products the CUSO will be building in the future.
CUSO launches year-long project to help credit unions become successful internet retailers
As part of their 2019 Business Plan initiatives, CU*Answers recently kicked off a year-long research project to work with credit union leaders, business developers, and tactical units to solve today’s challenges around how credit unions act as internet retailers to sell products and services to their members. The goal is to determine a vision for internet retailing, imagine new ways for credit unions to sell loans via internet channels, and figure out how to stock the shelves of a credit union internet store.
During the CEO Strategic Developers Boot Camp, held the week of November 5-9, 2018, credit union CEOs brainstormed on the future of internet banking from a big-picture, strategic point of view. Starting after the holidays, CU*Answers intends to communicate the results of the CEO Strategic Developers Boot Camp to all interested clients, to start coordinating a virtual community to participate in the research, and to hold a series of webinars to explain the project goals and to provide data to help with the specifications for the product or products the CUSO will be building in the future.
